VIPdesk Experiences

VIP Experiences offers customized and unique experiences that can be used for reward redemptions, premium incentives, or sold directly to your customers. For over 20 years, the VIPdesk team has created, designed, and fulfilled one-of-a-kind events and programs for national brand leaders.

VIPdesk manages all program details from concepts to development and fulfillment. VIP Experiences may be limited in quantity and available on a first-come, first-served basis to the customer based on client preference. Our experiences program is designed with flexibility to meet each individual client’s requirements and program goals.

VIPdesk specialists are trained on all details of the extraordinary experiences and are able to answer questions, book and confirm reservations, update required data fields as they are available, and provide customer and client reporting on reservation details.

VIP Experiences Benefits

• Expand your customer loyalty program or create a new custom offering
• Provide experiences for best customers
• Deliver cost savings through turnkey programs
• Differentiate your organization from competitors with unique offerings

VIP Experiences Features

• Full development of the events and offers with set package components
• Sourcing partners and vendors to fulfill all aspects of events
• Training a team of event specialists and maintaining all aspects of the call center for fulfillment and inquiries
• Provide information on events and conduct a needs analysis prior to booking event packages
• Sending full confirmation and event details
• Coordination and fulfillment of events with partners and vendors
• Full development of the events and offers with set package components
• Provide reports