VIPdesk Concierge Services

You can provide the highest level of personalized Concierge Service and loyalty programs available in the marketplace today for your best customers, members or employees through VIPdesk Concierge Services.

VIPdesk’s Concierge Services will give your customers, members or employees the high-valued gift of time and convenience by fulfilling their requests for Anything, Anytime, Anywhere. VIPdesk Concierges provide personal and business services such as:

• Traditional Concierge: dining reservations, entertainment tickets, etc.
• Event management
• Travel and tourism
• Experiential packages
• Rewards and redemption services
• Client-specific program benefits

VIPdesk Concierge Service Features

• Concierges available 24 hours a day, 7 days a week, 365 days a year
• International coverage, presence and local expertise
• Fulfillment of international requests
• English, Spanish, Italian, German and French speaking Concierges (other languages are provided upon request)
• Branded website, email and toll-free phone number
• Online and wireless access to Concierge-prepared recommendations database for over 60 US and international cities

VIPdesk Concierge Services for your Customers

• Attract and retain your best customers
• Extend your brand into the daily lives of your customers
• Build or strengthen your CRM or customer data
• Differentiate your company from the competition

VIPdesk Concierge Services for your Employees

• Retain employees and reduce absenteeism
• Provide a compelling work/life balance benefit that appeals to all employees regardless of age, family status or income
• Increase employee productivity and boost morale