Products & Services

VIPdesk Products & Services Overview

VIPdesk is the innovative provider of high touch virtual contact center and loyalty solutions for companies committed to the retention and growth of their high-value customers. VIPdesk specializes in delivering Concierge Programs, Virtual Contact Center Services, and Reward Redemption Services for national brand leaders in the travel, auto, financial services, and retail industries.

VIPdesk creates value for clients by customizing VIPdesk's loyalty building programs to each client's brand and customer relationship objectives. Whether your organization is looking to identify and acquire new customers, re-engage inactive customers, or increase the loyalty and profitability of existing customers, VIPdesk's "next generation" loyalty solutions deliver powerful results.

Since its inception in 1997, VIPdesk's loyalty solution programs have expanded beyond its original award-winning Concierge Service offering. By leveraging its web-based service platform, national network of merchant partners, and almost 20 years of Concierge experience, VIPdesk has developed a comprehensive loyalty solution portfolio of products that include:

VIPdesk proudly supports and serves the customer relationship building initiatives of many blue chip clients and their collective 20 million customers. VIPdesk's clients have come to rely on nationally recognized innovative customer contact center technology, international service capabilities, comprehensive service, rewards menu, and most importantly, VIPdesk's team, whose commitment is embodied in three simple words – Life. Time. Loyalty.

To learn more about the ways that VIPdesk can transform your loyalty programs and increase customer lifetime value, please telephone or send email: