News
News Articles
Press Releases
EventsVIPdesk Webinar Series
Virtual Customer Care: An Essential Component of H1N1 Business Continuity Planning
Featuring Sally Hurley, President of VIPdesk
Tuesday December 1, 2009 2:00-3:00 p.m. ET
Any natural disaster including a pandemic—such as an H1N1 outbreak—has potential to keep workers at home due to illness, quarantine, or a desire to stay at home in a known germ-free environment. Traditionally, employee absenteeism has resulted in disruption of service and decrease in revenue, however implementation of a virtual customer care program can help ensure "business as usual" during a widespread H1N1 outbreak.
Join Sally Hurley, President of VIPdesk, for "Virtual Customer Care: An Essential Component of H1N1 Business Continuity Planning" on Tuesday December 1, 2009 at 2:00 p.m. ET.
This informative, free, hour-long Webinar will cover the following topics:
- How virtual customer care ensures business continuity
- Developing a virtual customer care plan before disaster strikes
- Increased customer service, revenue, and loyalty via virtual customer care
- Technology required for successful virtual customer care program
- How to train and manage an effective virtual customer service team
- And more!
Space in this informational Webinar is limited to the first 100 registrants, so reserve your spot today! Register online at http://vipdesk.wufoo.com/forms/h1n1-business-continuity-virtual-customer-care/.
For more information, email or call 703-837-3507.
"I love the flexibility of working from home which allows me to be there for my children. I could not ask for a better arrangement." - Milissa Rhodes, Fredericksburg, VA
