VIPdesk Webinar Series
Virtual Customer Care: When Is It Right For You?
Webinar presented by
VIPdesk SVP Addison Hatch
Tuesday August 19, 2pm EDT
Virtual customer care continually delivers proven superior results over brick-and-mortar call centers, including improvement customer satisfaction scores, average order size and conversion rates. Should your business trade in its brick-and-mortar call center for a new virtual model?
Join VIPdesk on Tuesday, August 19 at 2pm EDT for an information-packed Webinar designed to help attendees determine when a virtual call center is right for their needs.
This Webinar, presented by Addison Hatch, VIPdesk's Senior Vice President of Service Delivery will cover the following:
- The growth of virtual call centers – what brand leaders are using them today
- Benefits of virtual vs brick-and-mortar call centers
- Launching and managing a virtual call center
- Consideration related to the virtual call center model including managing, training, and technology issues surrounding involved with home-based agents
- How to gauge virtual call center success
Space is limited-register today at
https://www2.gotomeeting.com/register/112601014
For more information, email or call 703-837-3507.
"The work-at-home industry, fueled by well-educated, hard-working stay-at-home moms is poised to boom given the current economic trends, where companies need flexible, cost-effective employee solutions."
- VIPdesk CEO, Mary Naylor, The Washington Post
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Media Contact:
Linda Dickerhoof
VIPdesk
703-837-3507
