VIPdesk Presents Webinar on Recruiting, Managing and Training Remote Customer Service Agents

Live Webinar Will be Held Tuesday June 2 at 2:30 p.m. ET


Alexandria, VA - May 29, 2009-VIPdesk (www.vipdesk.com), a leader in virtual contact center services, will present a live webinar, “Recruiting, Managing and Training Remote Customer Service Agents” at 2:30 p.m. ET on Tuesday June 2, 2009. This Webinar will review the basics of recruiting, managing, and training home-based customer care agents.

In this hour-long webinar, Sally Hurley, VIPdesk’s president, will cover the following topics:

"The power of the virtual call center—increased service levels and sales conversions and improved business continuity—is in the people: the actual agents who are on the front lines every day,” said Mary Naylor, CEO of VIPdesk. “As recruiting, managing and training a home-based work force can be quite challenging, especially for managers new to the concept, we are offering this Webinar to present some best practices that we have learned in the past 10 years that VIPdesk has been working with a virtual workforce."

Space in this informational Webinar is limited—register online today at https://vipdesk.ilinc.com/register/bcztvmr.

About VIPdesk

VIPdesk specializes in delivering virtual contact center solutions and concierge services to premium brand leaders. We serve more than 70 blue-chip clients with over 10 million customers and are continually recognized through numerous awards, including the Inc. 500, Inc. 5000, NCBEA Business Ethics Award, Stevie Awards for Women in Business and Smart CEO Future 50. To find out more about VIPdesk, visit www.vipdesk.com.

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