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Press Releases

VIPdesk Webinar Showcases Benefit of Virtual Customer Care to Financial Services Companies

Live Webinar Will Be Held Monday, May 18 at 2:00 p.m. EST

Alexandria, VA - May 8, 2009-VIPdesk (www.vipdesk.com), a leader in virtual contact center services, will present a Webinar showcasing the benefit of virtual customer care to financial services companies at 2:00 p.m. ET on May 18, 2009. This free live Webinar, titled “Virtual Customer Care: Stimulus Package for Financial Services Companies” will review how virtual customer care provides financial services companies with the competitive advantages needed in order to differentiate themselves via superior customer service.

In this Webinar, Sally Hurley, president of VIPdesk, will review topics including:

• The benefits of virtual vs. brick-and-mortar customer care as a brand differentiator
• The ability of virtual customer care to increase top box customer satisfaction and recommend-to-a-friend (RTF) scores
• How virtual customer care can reduce contact center costs and free up your balance sheet from liabilities tied to fixed contact center infrastructure
• How virtual customer care allows financial services companies to react with maximum flexibility to uncertain times.
• Who is finding success through virtual customer care

“The financial services industry can uniquely benefit from the proven results produced by virtual customer care,” said Hurley. “This Webinar will provide attendees with actionable data covering the benefits of virtual customer care to the bottom line of any financial services provider.”

Space in this informational Webinar is limited. Reserve your spot today by registering online at https://vipdesk.ilinc.com/register/wxpbpzj. For more information, email Press@vipdesk.com.

About VIPdesk

VIPdesk specializes in delivering virtual call center solutions and concierge services to luxury and premium brand leaders in several industries including retail, travel, auto and financial services. We serve more than 70 blue-chip clients with over 10 million customers and are continually recognized through numerous awards, including the Inc. 500, Inc. 5000, NCBEA Business Ethics Award, Stevie Awards for Women in Business and Smart CEO Future 50. To find out more about VIPdesk, visit www.vipdesk.com.

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