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EventsVIPdesk Presents Live Webinar, “Home-Based Call Centers: Retail Survival Tool for 2009 and Beyond”
“Home-Based Call Centers: Retail Survival Tool for 2009 and Beyond” Will Be Held on Tuesday February 17, 2009 at 2:00 p.m. EST
Alexandria, VA - February 5, 2009—VIPdesk (www.vipdesk.com), the pioneer of the virtual call center model, will present a live Webinar, “Home-Based Call Centers: Retail Survival Tool for 2009 and Beyond”, on Tuesday February 17, 2009, at 2:00 p.m. This free live Webinar introduces home-based contact centers as a very powerful tool to reduce retailer’s contact center costs, free up their balance sheet from assets and liabilities tied to a fixed contact center infrastructure, and allow organizations to react in these uncertain times with maximum flexibility while simultaneously maximizing contact center ROI.
This Webinar is designed to educate retailers how a home-based call center can help promote business growth in 2009 and beyond. Sally Hurley, President of VIPdesk, will answer these questions:
- What is the benefit of home-based vs brick-and-mortar customer care to retailers?
- How can home-based customer care help retailers align their in-store and at-home customer experience?
- How do home-based call centers increase customer loyalty and customer spend?
- How do home based customer contact centers increase flexibility in uncertain times?
- What retailers are successfully using home-based call centers today and how has VIPdesk helped improve the performance of its retail clients?
“Tough economic times require retailers to reinvent themselves and use their limited capital to effectively connect with new and existing customers,” said Mary Naylor, CEO of VIPdesk. “Home-based call centers are a proven way for retailers to provide a stellar customer experience while at the same time cut costs and realign investments.”
Don’t miss this interactive discussion! Register for this Webinar online at:
For more information call 703-837-3507 or email
About VIPdesk
VIPdesk specializes in delivering virtual call center solutions and concierge services to luxury and premium brand leaders in several industries including retail, travel, auto and financial services. We serve more than 70 blue-chip clients with over 10 million customers and are continually recognized through numerous awards, including the Inc. 500, Inc. 5000, NCBEA Business Ethics Award, Stevie Awards for Women in Business and Smart CEO Future 50. To find out more about VIPdesk, visit www.vipdesk.com.
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