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Press Releases

VIPdesk Appoints Heather Massey as Chief Financial Officer

Alexandria, VA - February 23, 2007 - VIPdesk, a pioneer of premium home-based contact center solutions, today announced the promotion of Heather Massey to Chief Financial Officer.

Massey brings over 10 years of financial experience and expertise to VIPdesk. She will be responsible for managing the finance, accounting, and reporting responsibilities of the company. As a member of the VIPdesk executive team, she will also play a key role in strategy development, product pricing, contract negotiations, and business development.

"We are excited to promote Heather to the position of Chief Financial Officer," said Mary Naylor, CEO and founder of VIPdesk. "One of Heather's greatest strengths is her extensive experience throughout the VIPdesk organization, having held prior positions in finance, strategic management, partner development and client services."

"I am very excited about taking on this role at VIPdesk," added Massey. "The company has established itself as an industry leader, and has continued to raise the bar in leveraging a remote workforce to provide a high quality customer experience. I am honored to work with such an innovative team and look forward to expanding on the company's strong track record of financial success."

Before joining VIPdesk, Massey worked in finance and business development with companies including Dell and PricewaterhouseCoopers. She has a B.A. in Economics from Bucknell University and an MBA from the University of Texas at Austin.

About VIPdesk
VIPdesk is the award-winning pioneer of home-based virtual contact center solutions for global brand leaders committed to enhancing their brand experience. Our best-in-class Brand Ambassador™ and Concierge screening and certification processes ensure that the most highly educated, experienced representatives serve as a seamless extension of their brand. Our proprietary quality assurance tools and processes ensure continually improving results; our stringent industry standard and PCI Compliant technologies ensure the most secure environment possible for client interactions. As a result, VIPdesk's prestigious clients experience higher customer satisfaction scores, increased average order size and overall financial performance, while realizing an unmatched economic value.

VIPdesk is proud to serve more than 60 clients in the retail, consumer goods, financial services, travel and automotive industries. Founded in 1997, VIPdesk has been continuously recognized for its growth and innovation as a multi-year recipient of the Inc. 500, Deloitte & Touche "Fast 500" and Working Woman's "Product of the Year."

For more information, visit www.vipdesk.com or call us at 703-837-3525.

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