News
News Articles
Press Releases
EventsVIPdesk Awarded PCI Compliance Security Certification
VIPdesk Partners with Fortrex Technologies to Offer a Secure Environment in Virtual Contact Center Industry
Alexandria, Va. - January 31, 2007 - VIPdesk, the leading provider of premium home-based contact center solutions and Fortrex Technologies, a market leader in providing IT security, operational risk and compliance solutions, announced today that VIPdesk has been certified to meet Payment Card Industry (PCI) Data Security Standard (DSS) requirements.
The PCI DSS was created by major credit card companies to safeguard customer information. Visa, MasterCard, American Express and other credit card associations mandate that merchants and service providers meet and maintain stringent security standards when they process and transmit cardholder data. Today, PCI Compliance is the gold standard by which companies' data security is measured.
VIPdesk teamed with Fortrex Technologies, a PCI Qualified Security Assessor (QSA), to achieve PCI Compliance. "In addition to scanning your network for security vulnerabilities and following required security policies, VIPdesk's security practices and architecture must be evaluated and assessed against the PCI Data Security Standard," said Dan Fontaine, VIPdesk Vice President of Technology. "Not only did Fortrex successfully and competently perform the evaluation, they provided valuable guidance on maintaining compliance, ensuring that VIPdesk continues to raise the bar for providing a secure environment."
"We see tremendous value in VIPdesk's participation in this crucial security program," says Scott Sweren, Director of Client Services, Consulting, for Fortrex Technologies. "We appreciate its continued support and commitment to safeguarding the payment industry."
"We are committed to setting the standard for providing the most secure environment for our clients and their valued customers," said Mary Naylor, CEO and founder of VIPdesk. Naylor believes that the company's dedication to client data security is an integral component of the company's continued success. "Achieving PCI Compliance further demonstrates our determination to provide the very best service in the virtual contact center industry. We are always looking for ways to improve the high level of service for which we are known."
About PCI Compliance
To learn more about the PCI Security Standards Council, please visit their official website at www.pcisecuritystandards.org.
About Fortrex
Founded in 1997 by John M. Edison and Douglas C. Ochs, Fortrex Technologies, Inc., has been a market leader in providing IT Security, Operational Risk and Compliance solutions for close to 500 customers in various industry sectors. Fortrex's mission is to be its clients' long-term trusted security advisor by ensuring the confidentiality, integrity, and availability of their data and systems through the provision of world-class enterprise-wide information security services and solutions. For more information, visit www.fortrex.com.
About VIPdesk
VIPdesk is the innovative pioneer of home-based virtual contact center and loyalty solutions for global brand leaders committed to the retention and growth of their high-value customers. A proven premium service provider with 20 years of experience, VIPdesk specializes in delivering Concierge and Virtual Call Center Services for national brand leaders in several industries that include retail, financial services, travel and auto, by providing high-touch, high-tech branded service platforms that deliver real results and real return on investment. For more information, visit www.vipdesk.com.
Media Contact:
Erin Shannon West
SheaHedgesGroup
Telephone: 703-287-7806
Email:
You may also visit our website at www.vipdesk.com.
# # #
"I love the flexibility of working from home which allows me to be there for my children. I could not ask for a better arrangement." - Milissa Rhodes, Fredericksburg, VA
