Press Releases

VIPdesk President to Present on Outsourcing with Work@Home Agents at Call Center 2.0 Conference

 

WHEN:Thursday, October 12, 2006, 3:00 - 3:45 p.m.
WHAT: VIPdesk will demonstrate how outsourcing may be the best choice for your business, what benefits outside vendors can offer, and what pitfalls can be avoided by migrating customer service calls to a Work@Home provider.

Outsourcing to virtual call centers can:
  • Reduce costs
  • Give an unparalleled flexibility
  • Ensure continuity of service caused by disrupted events
     
WHO: Kelly Christiano, President of VIPdesk,. will join Michael Amigoni, COO of ARO, and Pat Ricken, Vice President and Agent Certification and Communication of LiveOps, Inc., on this panel. Jack Heacock, Senior Vice President of The Telework Coalition, Inc., will be moderating the seminar.
 
WHERE: Booth #2035
Call Center 2.0 Conference
San Diego Convention Center
111 West Harbor Drive
San Diego, CA 92101
 
HOW: Members of the media may schedule interviews with VIPdesk President Kelly Christiano by contacting Erin Shannon via phone at 703-287-7806 or via e-mail at .
 

About VIPdesk
VIPdesk is the leading provider of virtual contact center and loyalty solutions for national brand leaders, providing premium customer experiences through our home-based Brand Ambassadors.

VIPdesk specializes in delivering premium Contact Center Solutions and Concierge Programs for brand-conscious companies in the travel, auto, financial services and retail industries. A proven loyalty program provider with 20 years of experience, VIPdesk develops and delivers loyalty solutions that create value for clients by providing high-touch, high-tech branded service platforms that deliver real results and real return on investment. For more information, visit www.vipdesk.com.

Media Contact:
Erin Shannon
SheaHedgesGroup
Telephone: 703-287-7806
Email:

You may also visit our website at www.vipdesk.com.

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"I love the flexibility of working from home which allows me to be there for my children. I could not ask for a better arrangement." - Milissa Rhodes, Fredericksburg, VA

"Working from home enables me to be in the know and be in my own space and that is worth a million bucks!!!" - Lauren Levine, Hollywood, FL