Press Releases

Grant Thornton LLP Selects VIPdesk For Concierce Services

Accounting Firm Offers Employees Concierge Services to Support Work/Life Balance and Enhance Employee Benefits Program

Alexandria, Va. - October 3, 2006 - VIPdesk, a leading provider of premium virtual contact center solutions, today announced that VIPdesk Concierge has been selected by Grant Thornton LLP, the U.S. member firm of Grant Thornton International, one of the six global accounting, tax and business advisory organizations. The relationship with VIPdesk allows Grant Thornton to enhance their employee benefit options - improving work/life balance, increasing employee productivity and enhancing the company’s already compelling suite of employee benefits.

VIP Concierge Experts work remotely nationwide to offer unparalleled local expertise and high-touch personal assistance. This VIP Concierge Service program offers Grant Thornton employees personal and business services such as immediate access to dining recommendations and reservations; travel itinerary planning; purchasing event tickets; planning for special occasions; gift giving assistance; and scheduling household services.

"Grant Thornton takes employee benefits very seriously. It is important for our program to stay rich and innovative in order to demonstrate our commitment to current and potential employees in the competitive accounting and consulting industries," said Chad Means, National Director of HR Operations for Grant Thornton. "The VIPdesk Concierge services have already been a huge success with employees since we launched the program in August 2006."

VIPdesk Concierges are available 24 hours a day, 7 days a week, 365 days a year to Grant Thornton employees. Additionally VIP Concierge Service features include: national coverage, presence, and local expertise; fulfillment of international requests; branded website, e-mail, and toll-free phone number; and online and wireless access to Concierge-prepared recommendations database for over 60 US and international cities.

"Our concierge services are the perfect addition to a benefits package for consulting and accounting companies due to the high number of employees who often travel or work at customer sites - especially during tax season when everyone is working long hours," said Kelly Christiano, president of VIPdesk. "VIPdesk is leading the way in providing home-based agents across the nation to facilitate servicing Grant Thornton’s employees in markets across the country. We are delighted that Grant Thornton has chosen VIPdesk to deliver superior concierge services to its employees."

About Grant Thornton
Grant Thornton LLP is the U.S. member firm of Grant Thornton International, one of the six global accounting, tax and business advisory organizations. Through member firms in 112 countries, including 50 offices in the United States, the partners and employees of Grant Thornton member firms provide personalized attention and the highest quality service to public and private clients around the globe. Visit Grant Thornton LLP at www.GrantThornton.com.

About VIPdesk
VIPdesk is the leading provider of virtual contact center and loyalty solutions for national brand leaders, providing premium customer experiences through our home-based Brand Ambassadors.

VIPdesk specializes in delivering premium Contact Center Solutions and Concierge Services for brand-conscious companies in the retail, travel, luxury automotive and financial services industries. A proven premium service provider with almost 20 years of experience, VIPdesk develops and delivers loyalty solutions that create value for clients by providing high-touch, high-tech branded service platforms that deliver real results and real return on investment. For more information, visit www.vipdesk.com.

Media Contact:
Erin Shannon
SheaHedgesGroup
Telephone: 703-287-7806
Email:

You may also visit our website at www.vipdesk.com.

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