Press Releases

Diners Club® Selects VIPdesk as Concierge for New Diners Club® Carte Blanche® Card

Leading Concierge Service to Offer Time Savings Tools and International Privileges to Diners Club Cardmembers

Alexandria, VA, February 5, 2001 – VIPdesk, the fast-growing Internet concierge service, today announced that they have signed an agreement with Diners Club® to provide services for the new Diners Club® Carte Blanche® Card that will offer international privileges in travel, entertainment, business and personal life to Cardmembers.

Diners Club, the first charge Card and still the preferred Card among frequent business travelers and affluent individuals, sets the standard for superior products. The launch of the 24-hour "live" web-based concierge service for Carte Blanche will provide members value-added benefits intended to help organize the lives of busy people.

"This concierge service provides Cardmembers with their very own personal assistant -with services covering the world every day, every night, and via e-mail or phone," said Brenda Gaines, President of Diners Club of North America. "They can answer requests from finding the best French country fare in the heart of Manhattan to the most secluded accommodations in Bali - and everything in between, from reputable repair services to local festivals."

The Diners Club Carte Blanche Card changes the expectations of Cardmembers. The Card was created especially for those who expect more when they travel, entertain, conduct business, or simply take advantage of life's many other pleasures. Cardmembers now have the opportunity to make their lives less complicated with VIPdesk's "personal assistant" concierge services in the areas of international restaurant reservations, sports and theater tickets, gifts, flowers and trip planning just to name a few.

"Offering a benefit that requires interaction between your clients and a third-party vendor can be a difficult decision," said Mary Naylor, founder and CEO of VIPdesk. "Diners Club selected VIPdesk as the concierge service based upon our top-level customer service and company charter to deliver beyond the customer expectations - ultimately helping our clients attract and retain valuable customer."

VIPdesk is the leading provider of "live" web-based coordination of personal and convenience services to help busy people get things done. VIPdesk provides companies with a virtual personal assistant platform that offers live online concierge services for employees and customers. This innovative technology and centralized infrastructure of live, local concierges acts as a powerful retention and productivity tool that currently serves 5.1 million users.

About VIPdesk (www.vipdesk.com)

VIPdesk's unique Web-enabled concierge service provides personal, real-time assistance from live, local concierge agents. Founded in 1997 by Mary Naylor, a 13-year veteran of the concierge industry, this personal assistant infrastructure platform serves clients including America Online's Digital City, Freddie Mac, MasterCard, Citibank, e-Tenants.com and Diners Club.

About Diners Club (www.citibank.com/dinersus)

Diners Club, creator the multi-usage charge card industry in 1950, enters the new millennium by celebrating 50 years of growth. Issued in more countries and currencies than any other charge card, Diners Club serves more than 8 million Cardmembers worldwide who last year charged more than $35 billion at more than 5 million establishments that welcome Diners Club. Individuals or corporations interested in acquiring the Freddie Award-winning DINERS CLUB charge card should call (800) 2-DINERS (234-6377) for further information.

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