Press Releases

VIPDESK FORMS STRATEGIC PARTNERSHIP WITH E-TENANTS.COM

VIPdesk Offers Online Concierge Service to Brandywine Realty Trust Tenants and Employees

Alexandria, VA (May 17, 2000) – VIPdesk, the fast-growing Internet concierge service, today announced a new strategic partnership with Brandywine Realty Trust (NYSE: BDN) to offer their tenants and employees an Internet-based, full-service tenant amenity program. Powered by VIPdesk, e-Tenants.com will offer Brandywine tenants and employees personal, real-time assistance from live, local concierge agents.

"e-Tenants.com provides a valuable service by delivering the speed and efficiency of the Internet to give tenants personalized information and recommendations to make their lives easier" said Mary Naylor, CEO of VIPdesk. "People want to connect with real people to find reliable information quickly and take it one step further-getting things done. This partnership will deliver complete concierge services to bring additional benefits and efficiencies to the e-Tenant subscribers."

The unique site hosts the e-Tenants Concierge Service featuring personal assistants to fulfill special requests for service and information via e-mail, a reminder service to help users remember special dates, and the latest information on news, weather, traffic and the stock market.

"e-Tenants represents the next step in the evolution of the commercial real estate industry by combining large operating platforms with new technology," said Gerard H. Sweeney, president and CEO of Brandywine Realty Trust. "e-Tenants effectively expands the scope of traditional customer service programs, dramatically improving the value chain for all office tenants, particularly small to medium sized businesses."

e-Tenants.com also offers both business-to-business and business-to-consumer capabilities for clients as well as a fully-integrated, facility management service. The site is designed to be completely scalable in hopes that it will soon be offered to other real estate owners and property managers nationwide.

e-Tenants.com joins the list of high-profile clients utilizing the VIPdesk service including MasterCard, Citibank and Freddie Mac. VIPdesk hires and trains remote, home-based concierge agents to process requests via e-mail and live one-on-one chat. Currently, 2.9 million customers have access to the company's services.

About VIPdesk (www.vipdesk.com)

VIPdesk.com's founder, Mary Naylor, a thirteen-year veteran of the concierge industry, has developed a personal assistant infrastructure platform that serves many blue chip clients. This innovative platform is the ultimate customer and employee loyalty strategy -- VIPdesk enables its clients to extend their brands into the daily lives of their customers and employees by offering a service to streamline busy lives. VIPdesk is a unique Web-enabled concierge service providing personal, real-time assistance from live, local concierge agents. Fueled by $3.75 million in venture capital funding, the company is also in the process of rolling out the service to 25 new markets and is aggressively hiring home-based concierges for the users to place requests 24 hours a day, seven days a week.

About Brandywine Realty Trust

Headquartered in Newtown Square, Pa., with regional offices in Ft. Washington, Pa., Mt. Laurel, N.J., Long Island, N.Y., and Richmond, Va., Brandywine Realty Trust is one of the Mid-Atlantic region's largest full-service real estate companies, with 305 commercial and industrial properties containing over 21.3 million rentable square feet. For more information about Brandywine, visit their site at www.brandywinerealty.com.

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