Press Releases
2010
- March 11, 2010 - VIPdesk Recruiting Home-Based Customer Service Representatives with Home Improvement Experience
- February 23, 2010 - Learn the Value Proposition of Home-Based Call Center Agents for Your Business During March 3 Webinar
- January 21, 2010 - VIPdesk CEO Mary Naylor Joins U.S. Secretary of Commerce Gary Locke and Carl Schramm, President and CEO of the Kauffman Foundation as a 'State of Entrepreneurship' Address Panelist
- January 15, 2010 - VIPdesk Recruiting Home-Based Customer Service Professionals and Personal Shoppers to Represent Bluefly.com
- January 8, 2010 - Learn How Companies Can Increase Brand Awareness and Competitive Differentiation Through Customer Service via Educational Webinar
- January 5, 2010 - Educational Webinar Addressing "Building a Successful Remote Contact Center Agent Program" Being Held January 6, 2010
2009
- December 21, 2009 - VIPdesk Looking for 150 Home-Based Travel and Customer Service Specialists to Start Work in February
- November 20, 2009 - Learn the Importance of Virtual Customer Care to H1N1 Business Continuity Planning via VIPdesk Webinar
- November 20, 2009 - VIPdesk Hiring Over 100 Kentucky-Based Customer Service Representatives to Start Working in December
- November 10, 2009 - Learn the Effect of Social Media on the Customer Experience via Aspect/VIPdesk Webinar
- October 30, 2009 - Kentucky Residents: Learn About Working as a Home-Based Customer Service Representative via Free Webinar
- October 19, 2009 - VIPdesk Hiring 100+ Kentucky Residents to Work as Customer Service Representatives
- October 16, 2009 - Learn how Home-based Customer Care Impacts the Bottom Line Via Webinar Featuring VIPdesk and Telework Research Network
- October 14, 2009 - VIPdesk Now Recruiting Home-Based Call Center Agents for Seasonal Holiday Customer Service Support
- October 8, 2009 - Telecommuting: An Essential Component of H1N1 Business Continuity Plan
- September 23, 2009 - Learn the Secrets of Successfully Implementing a Virtual Customer Care Program during Upcoming Webinar
- August 27, 2009 - Learn About Work-at-Home Customer Service and Inside Sales Opportunities with VIPdesk Connect During Upcoming Online Informational Session
- August 24, 2009 - VIPdesk Named to Inc. Magazine's List of America's Fastest-Growing Private Companies-the Inc. 5000-for Third Consecutive Year
- August 20, 2009 - Free Webinar Reviews Seven Proven Strategies for Achieving Profit-Focused Customer Care
- June 17, 2009 - Top 10 Tips for Identifying Legitimate Work-at-Home Opportunities
- June 15, 2009 - VIPdesk Connect Recruiting Jacksonville Residents as Home-Based Inbound Sales and Customer Service Representatives
- June 9, 2009 - VIPdesk CEO Named “Home-Based Business Champion of the Year” by the Small Business Administration
- May 29, 2009 - VIPdesk Presents Webinar on Recruiting, Managing and Training Remote Customer Service Agents
- May 14, 2009 - VIPdesk CEO Mary Naylor to Present Workshop Addressing Virtual Customer Care on May 20 at CS Week Conference
- May 8, 2009 - VIPdesk Webinar Showcases Benefit of Virtual Customer Care to Financial Services Companies
- May 5, 2009 - Learn About Affiliating with VIPdesk as a Brand Ambassador During Upcoming Informational Session
- April 28, 2009 - Learn About Working with VIPdesk as a Home-based Concierge During an Upcoming Informational Session
- April 9, 2009 - VIPdesk Webinar Shows How Virtual Customer Care Can Reduce Call Center Operations Costs and Increase Operational Efficiency
- March 20, 2009 - VIPdesk Showcasing Home-Based Inbound Customer Sales Opportunities During Work From Home Expos Presented in Dallas and Atlanta by Women For Hire
- March 16, 2009 - VIPdesk to Present Educational Session on Virtual Customer Care on March 24 at NCOF 2009
- March 12, 2009 - Learn How Companies Can Leverage a Virtual Call Center to Thrive in a Tough Economy via VIPdesk/Interactive Intelligence Webinar
- March 5, 2009 - VIPdesk Presents Live Webinar “Virtual Customer Care: Stimulus Package for Financial Services Companies”
- February 9, 2009 - Mary Naylor, CEO of VIPdesk, Selected as Smart100 recipient
- February 5, 2009 - VIPdesk Presents Live Webinar, “Home-Based Call Centers: Retail Survival Tool for 2009 and Beyond”
- January 16, 2009 - VIPdesk Presenting Interactive Webinar, “Leveraging the Virtual Call Center to Thrive in a Tough Economy”
- January 7, 2009 - VIPdesk Wins 2009 SmartCEO/BDO Seidman Future 50 Award
2008
- December 5, 2008 - Discover the Benefits of Home-Based Customer Care via Live VIPdesk /Interactive Intelligence Webinar, “Virtual Customer Care: When Is It Right For You?”
- November 10, 2008 - VIPdesk and Interactive Intelligence Present a Joint Webinar on Training and Managing Home-Based Call Center Agents
- October 30, 2008 - Home-Based Call-Taking Opportunities with VIPdesk Showcased During Women for Hire’s Work From Home Career Expo, November 1, 2008 in Atlanta, Georgia
- October 9, 2008 - VIPdesk Validated as Level 1 Service Provider in Compliance with Payment Card Industry Data Security Standard (PCI-DSS)
- October 7, 2008 - VIPdesk and Interval International to Co-Present an Educational Session on Home-Based Customer Service on October 8, 2008 at ICCM 2008
- October 6, 2008 - VIVRE Selects VIPdesk To Provide Its Luxury Clients With Stellar Customer Support
- October 1, 2008 - VIPdesk Offers Three Virtual Open Houses In October
- September 18, 2008 - VIPdesk Presents "Going Green With Virtual Call Centers" Webinar
- September 17, 2008 - VIPdesk Ranks No. 3,759 on the 2008 Inc. 5,000 With Three-Year Sales Growth of 82%
- September 8, 2008 - Learn About Working From Home as a VIPdesk Brand Ambassador™; Virtual Open House on September 16, 2008
- August 8, 2008 - VIPdesk Webinar Answers the Question: "Virtual Customer Care: When Is It Right For You?"
- August 4, 2008 - Working From Home as a VIPdesk Brand Ambassador™; Virtual Open House on August 20, 2008
- July 28, 2008 - VIPdesk Recruiting Home Improvement Savvy Home-Based Brand Ambassadors to Support National Home Referral Services Company
- July 23, 2008 - Home-Based Customer Service Agents Save Average of $2,400 Per Year on Commuting Costs; Helping Both the Environment and Their Wallets
- June 25, 2008 - VIPdesk Presenting Live Webinar “Virtual Customer Care for Luxury Brands” on July 9, 2008
- June 20, 2008 - VIPdesk Expert on Virtual Customer Care Presenting at Call Center Week, June 25, 2008 in Las Vegas
- June 11, 2008 - VIPdesk Named As Finalist in Four Categories of the 2008 American Business Awards
- June 3, 2008 - VIPdesk Showcasing Virtual Call Center and Concierge Solutions at Internet Retailer 2008 Conference and Exhibition, June 9-12, 2008
- June 3, 2008 - VIPdesk Actively Recruiting for Thousands of Home-Based Customer Service Contractors Via New Release of Online Recruiting Site
- May 7, 2008 - Attention Fashionistas: VIPdesk In Search Of Fashion-Forward Home-Based Contact Center Representatives for Immediate Opportunities
- May 1, 2008 - VIPdesk and Interactive Intelligence Present Joint Webinar on Building a Successful Remote Call Center Agent Program
- April 2, 2008 - VIPdesk Exhibiting at 20th Annual Card Forum & Expo, April 6-8, 2008 in Miami, Florida
- March, 6, 2008 - Expert on the Homeshoring Revolution to Present March 11, 2008 at Aspect Customer Experience 2008 in Atlanta
- January, 18, 2008 - VIPdesk Wins Two Major Awards for Business Growth and Resiliency
2007
- November 12, 2007 - VIPdesk Founder and CEO Mary Naylor Named to TelCoa Advisory Board
- October 31, 2007 - National Capital Area Business Ethics Awards Honor VIPdesk
- September 13, 2007 - VIPdesk to Hold Brand Ambassador™ Virtual Open House
- September 12, 2007 - VIPdesk Named to the Inaugural Inc. 5000 List
- August 13, 2007 - VIPdesk Grows Rapidly in 2007
- July 30, 2007 - VIPdesk Promotes Tim Gordon to Senior Vice President, Service Delivery
- July 12, 2007 - VIPdesk Appoints Addison Hatch to Senior Vice President, Service Delivery
- April 11, 2007 - VIPdesk Wins Interactive Intelligence "People's Choice Award"
- April 11, 2007 - VIPdesk to Showcase VIPdesk Connect at the 19th Annual Card Forum and Expo
- March 8, 2007 - VIPdesk Connect Named Best New Service of the Year by the Stevie Awards for Women in Business
- February 23, 2007 - VIPdesk Executive to Speak at Contact Centre Canada's Technology Roadmap Workshop
- February 23, 2007 - VIPdesk Appoints Heather Massey as Chief Financial Officer
- February 12, 2007 - YOUNG PRESIDENTS' ORGANIZATION SELECTS VIPDESK FOR CONCIERGE SERVICES
- January 31, 2007 - VIPdesk Awarded PCI Compliance Security Certification
- January 30, 2007 - MEDIA ALERT: VIPdesk to Showcase VIPdesk Connect at Shop.org's FirstLook 2007 Annual Kickoff Event
- January 23, 2007 - The Bell Group to Partner with VIPdesk
- January 15, 2007 - VIPdesk CEO to Join "Outsourcing with Work@Home Agents" Panel at Call Center 2.0 Conference
- January 8, 2007 - Vipdesk Bringing More Than 500 Jobs to Ontario, Canada
2006
- December 18, 2006 - VIPdesk CEO Joins EntrepreneurshipWeek USA
- December 7, 2006 - Today's Best Known Brands Move to Homeshoring Customer Service Model
- October 12, 2006 - VIPdesk President to Present on Outsourcing with Work@Home Agents at Call Center 2.0 Conference
- October 11, 2006 - National Wildlife Direct Selects VIPdesk Connect
- October 3, 2006 - Grant Thornton LLP Selects VIPdesk For Concierce Services
- September 7, 2006 - VIPdesk Appoints Jamie Comiskey as Vice President, Client Services
- July 25, 2006 - VIPdesk Connect is the Right Call for Holiday Retailers
- February 13, 2006 - VIPdesk Offers Free VIP Customer Connect Value Calculator(TM) to Clients
- January 10, 2006 - VIPdesk Launches "VIP Customer Connect" - Virtual Contact Center Service
2000 - 2005
- October 21, 2005 - VIPdesk Ranked 437th in Deloitte's Technology Fast 500 Program
- October 12, 2005 - VIPdesk Named One of Virginia's Fastest Growing Technology Companies in Deloitte's Technology Fast 50 Program
- October 6, 2005 - VIPdesk and KSI Partner to Start Virtual Concierge
- April 6, 2005 - "Name Your Own Rewards" is a Revolutionary Incentive
- October 26, 2004 - VIPdesk listed on Deloitte Virginia Technology Fast 50 Ranking of Fastest-Growing Technology Companies With 1,029 Percent Growth Over Five Years
- October 20, 2004 - VIPdesk Ranked Number 160 on the 2004 Inc. 500
- October 15, 2004 - VIPdesk Ranked 210th Fastest Growing Technology Company in North America on the 2003 Deloitte Technology Fast 500
- October 14, 2004 - BridgeStreet Worldwide - Toronto - First to Offer Concierge Services to Corporate Housing Guests in Canada Through Agreement with VIPdesk
- October 27, 2003 - VIPdesk Announces Name Your Own Rewards
- October 1, 2003 - VIPdesk Inc. is Named to the Deloitte & Touche Technology Fast 50
- May 15, 2003 - VIPdesk Announces Breakthrough Product for the Hospitality Industry
- June 24, 2002 - Interval International Announces Agreement with VIPdesk for 24/7 Concierge Services
- June 25, 2001 - VIPdesk Expands Web-based Personal Assistant Service To Wireless Devices
- April 3, 2001 - VIPdesk Founder Mary Naylor Honored with Entrepreneurial Excellence Award for 2001
- February 22, 2001 - VIPdesk Named Greater Washington Fast 50 Winner
- February 22, 2001 - VIPdesk Expands Executive Team
- February 12, 2001 - VIPdesk Secures Second-Round Funding to Fuel Expansion of Internet Concierge Service
- February 5, 2001 - Diners Club® Selects VIPdesk as Concierge for New Diners Club® Carte Blanche® Card
- December 5, 2000 - VIPdesk Announces the Addition of Two New Board Members
- November 28, 2000 - Diners Club® Selects VIPdesk for Concierge Services
- August 17, 2000 - VIPdesk.com Expands Executive Team
- May 25, 2000 - VIPdesk Expands Service Offerings to Three New Cities
- May 17, 2000 - VIPdesk Forms Strategic Partnership With e-Tenants.com
- May 3, 2000 - VIPdesk Taps Home-Based Workforce for Rapid Expansion of its Web Concierge Services
- March 10, 2000 - A Safeguard Scientifics Affiliated Fund Provides Additional Capital
- January 20, 2000 - Online Concierge Service Secures Funding; VIPdesk Offers Personal Service Coordination for Individuals and Businesses
"The work-at-home industry, fueled by well-educated, hard-working stay-at-home moms is poised to boom given the current economic trends, where companies need flexible, cost-effective employee solutions."
- VIPdesk CEO, Mary Naylor, The Washington Post
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