Press Releases

VIPdesk Grows Rapidly in 2007

Home-based Call Center Service Provider Seeks Over 5,000 Applicants to Meet Demand

Alexandria, VA - August 13, 2007 - VIPdesk, a pioneer of premium home-based contact center solutions, today announced that the company is experiencing significant growth in 2007, netting a 63% increase in revenue over 2006 numbers. VIPdesk is also expecting to grow its remote team by more than 640% by the end of 2007 to handle a 1,120% increase in call volume and is currently seeking more than 5,000 applicants to fill Brand Ambassador™ positions to provide high-touch customer service for premium brand customers.

"We're proud to call some of the best-known brands in the world our customers," said Mary Naylor, CEO and founder of VIPdesk. "Our retail, financial services, travel, consumer goods and automotive clients have built their reputations and brands by delivering the highest levels of customer service. VIPdesk Brand Ambassadors™ serve as a direct extension of these corporate teams."

VIPdesk is currently seeking professionals to provide customer support to new and existing clients - applicants should have previous retail experience and/or familiarity with luxury brands. VIPdesk offerings include inbound and outbound customer service, order placement, consultative shopping, reservations, customer survey execution, fulfillment services and membership registrations/renewals.

"VIPdesk Brand Ambassadors™ deliver unparalleled customer service while enjoying both the flexibility and financial advantages of working from home," said Sally Hurley, President and co-founder of VIPdesk Connect. "Some of the people best suited for these positions include military spouses, stay-at-home moms looking to re-enter the workforce or earn additional income, or even those with an entrepreneurial spirit who prefer self-employment."

VIPdesk's recruitment efforts span the United States, with specific requirements in Alaska, Delaware, Hawaii, Maine, Montana, New Hampshire, New Jersey, New York, Ohio, Oregon, Utah and Virginia. Additional focus is also concentrated in Arizona, Florida, Georgia, Maryland, North Carolina, South Carolina and Texas. VIPdesk is hiring through the company's Web site. Interested participants can learn more about specific requirements by visiting http://www.vipdesk.com/info/careers_joinourteam.asp.

About VIPdesk VIPdesk is the award-winning pioneer of home-based virtual contact center solutions for global brand leaders committed to enhancing their brand experience. Our best-in-class Brand Ambassador™ screening and certification processes ensure that the most highly educated, experienced representatives serve as a seamless extension of their brand. Our proprietary quality assurance tools and processes ensure continually improving results; our stringent industry standard and PCI Compliant technologies ensure the most secure environment possible for client interactions. As a result, VIPdesk's prestigious clients experience higher customer satisfaction scores, increased average order size and overall financial performance, while realizing an unmatched economic value.

VIPdesk is proud to serve more than 60 clients in the retail, financial services, travel, consumer goods and automotive industries. Founded in 1997, VIPdesk has been continuously recognized for its growth and innovation as a multi-year recipient of the Inc. 500, Deloitte & Touche "Fast 500", as well as Working Woman's "Product of the Year" and the 2006 Stevie Award for Women in Business for Best Service.

For more information, visit www.vipdesk.com or call us at 703-837-3525.

Contacts:
Erin West
SpeakerBox Communications
703-287-7806

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"I love the flexibility of working from home which allows me to be there for my children. I could not ask for a better arrangement." - Milissa Rhodes, Fredericksburg, VA

"Working from home enables me to be in the know and be in my own space and that is worth a million bucks!!!" - Lauren Levine, Hollywood, FL