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VIPdesk Press Releases

2012

• 05/01/12 - Over Half of all Customer Loyalty Programs Embrace Social Media and Mobile Communication Tools
• 03/23/12 - Upcoming Webinar Reviews How to Engage and Retain Customers via Social Media and Mobile-Enabled Customer Loyalty Programs
• 03/12/12 - VIPdesk Names Vladimir Poletaev Vice President of Business Development
• 02/07/12 - VIPdesk Receives Fifth Consecutive Washington SmartCEO/Clifton Gunderson Future 50 Award
• 01/04/12 - VIPdesk Webinar Reviews How Luxury Brands Can Reinvent the Customer Experience, Increase Long-Term Brand Loyalty

2011

• 12/08/11 - Role of Experiential Rewards in Loyalty Programs Expected to Increase in 2012, According to a New Survey of Loyalty Marketers
• 10/28/11 - Learn the Benefits of Adding Experiential Rewards Offering to Overall Customer Loyalty Program During Upcoming Webinar
• 10/21/11 - Customer Service Jobs Available for Kentucky Residents: Paid Training Starts in November
• 09/13/11 - VIPdesk Expands Business Operations into Europe, Providing Concierge Solutions in United Kingdom
• 09/08/11 - VIPdesk Named to Inc. 500/5000 for 7th Time in 2011, Reflecting Three-Year Sales Growth of 79%
• 08/01/11 - Customer Care/Customer Loyalty Experts Present Educational Webinar: The Hidden Power of Your Customers—Four Keys to Growing Your Business Through Existing Customers
• 07/13/11 - Exceptional Customer Service Most Important Aspect of Customer Loyalty, According to New Survey of Loyalty Marketing Professionals
• 06/27/11 - VIPdesk Hiring Customer Service Superstars
• 06/16/11 - VIPdesk and Affinion Loyalty Group Present Educational Webinar: What do Affluent Consumers Want from their Loyalty Programs?
• 05/27/11 - VIPdesk Hiring Home-based Customer Service/Sales Professionals
• 05/03/11 - Upcoming Webinar: Achieving a Stellar Customer Experience—Looking Beyond Traditional Customer Care
• 04/27/11 - VIPdesk CFO Heather Massey Receives SmartCXO Award
• 02/23/11 - VIPdesk Releases New Whitepaper, “Seven Steps to Integrate Social Media into the Customer Contact Center”
• 02/18/11 - Learn the Impact of the Customer Contact Center on Overall Brand Experience via Upcoming Webinar
• 02/14/11 - VIPdesk Named “2011 Fast Growth Company” by Washington SmartCEO Magazine
• 01/21/11 - VIPdesk and the Contact Center Association Presenting Joint Webinar: How to Integrate Social Media Into Your Contact Center
• 01/12/11 - Eliminate Your Commute: Make up to $10-$12/hr as a Home-Based Customer Service Professional
• 01/11/11 - VIPdesk Merges with International SOS

2010

• 12/13/10 - VIPdesk Hiring Fashion-Forward Customer Service Representatives to Work from Home as Brand Ambassadors
• 12/08/10 - Learn How to Develop a Social Media Customer Support Strategy and Determine ROI Via Upcoming Webinar
• 11/02/10 - Customer Experience Management Provides Opportunity for Business Growth in Down Economy
• 10/25/10 - Learn How Quicken Loans Uses Social Media to Strengthen Client Relationships via Upcoming Webinar
• 10/19/10 - VIPdesk CEO Mary Naylor Recognized as Member of Washington Business Journal’s 2010 Class of Women Who Mean Business
• 10/13/10 - Learn How Social Media Will Impact the 2010 Retail Holiday Season via Upcoming Webinar
• 09/29/10 - Learn How Brand Experience Management Ensures Customer Loyalty via Upcoming Webinar
• 08/24/10 - VIPdesk Named to Inc. Magazine’s List of America’s Fastest-Growing Private Companies—the Inc. 5000—for Fourth Consecutive Year
• 08/19/10 - Learn How Customer Experience Management Is the Key to Continued Business Growth and Success via Upcoming Webinar
• 08/09/10 - Learn How to Incorporate Social Media and Customer Service via Upcoming Webinar
• 04/26/10 - VIPdesk Connect Recruiting Home-Based Customer Service Professionals to Respond to Incoming Calls from Eddie Bauer Customers
• 04/06/10 - Six Ways that Social Media Can Cause Customer Service Catastrophe-New Whitepaper by VIPdesk
• 01/29/10 - VIPdesk Wins Third Consecutive SmartCEO Future 50 Award
• 01/21/10 - VIPdesk CEO Mary Naylor Joins U.S. Secretary of Commerce Gary Locke and Carl Schramm, President and CEO of the Kauffman Foundation as a 'State of Entrepreneurship' Address Panelist

2009

• 10/08/09 - Telecommuting: An Essential Component of H1N1 Business Continuity Plan
• 08/27/09 - Learn About Work-at-Home Customer Service and Inside Sales Opportunities with VIPdesk Connect During Upcoming Online Informational Session
• 08/24/09 - VIPdesk Named to Inc. Magazine's List of America's Fastest-Growing Private Companies-the Inc. 5000-for Third Consecutive Year
• 06/17/09 - Top 10 Tips for Identifying Legitimate Work-at-Home Opportunities
• 06/09/09 - VIPdesk CEO Named “Home-Based Business Champion of the Year” by the Small Business Administration
• 05/14/09 - VIPdesk CEO Mary Naylor to Present Workshop Addressing Virtual Customer Care on May 20 at CS Week Conference
• 05/05/09 - Learn About Affiliating with VIPdesk as a Brand Ambassador During Upcoming Informational Session
• 04/28/09 - Learn About Working with VIPdesk as a Home-based Concierge During an Upcoming Informational Session
• 03/16/09 - VIPdesk to Present Educational Session on Virtual Customer Care on March 24 at NCOF 2009
• 02/09/09 - Mary Naylor, CEO of VIPdesk, Selected as Smart100 recipient
• 01/07/09 - VIPdesk Wins 2009 SmartCEO/BDO Seidman Future 50 Award

2008

• 11/17/08 - VIPdesk Client Bluefly Awarded 2008 International Service Excellence Award
• 10/09/08 - VIPdesk Validated as Level 1 Service Provider in Compliance with Payment Card Industry Data Security Standard (PCI-DSS)
• 10/01/08 - VIPdesk Offers Three Virtual Open Houses In October
• 09/17/08 - VIPdesk Ranks No. 3,759 on the 2008 Inc. 5,000 With Three-Year Sales Growth of 82%
• 07/23/08 - Home-Based Customer Service Agents Save Average of $2,400 Per Year on Commuting Costs; Helping Both the Environment and Their Wallets
• 06/11/08 - VIPdesk Named As Finalist in Four Categories of the 2008 American Business Awards
• 04/02/08 - VIPdesk Exhibiting at 20th Annual Card Forum & Expo, April 6-8, 2008 in Miami, Florida
• 01/18/08 - VIPdesk Wins Two Major Awards for Business Growth and Resiliency