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Building Membership Loyalty with VIPdesk Partnership
Online Catalog Retailer Success Story
Layering Success on Concierge Services Platform - Comprehensive Loyalty Program For Affluent and Mass-Affluent Demographics
National Online Retailer Replaces Temporary Staff with VIPdesk
Online Luxury Retailer Triples Sales Conversion Rates and More with VIPdesk
VIPdesk Develops Once-in-a-Lifetime Experiences for Hotel and Leisure Companys Preferred Guest Program
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Media Contact
Linda Dickerhoof
703-837-3507
ldickerhoof@vipdesk.com
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@Lindad76
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News & Resources //
Media Coverage
VIPdesk in the News
12/12/11 - Colloquy
Role of experiential rewards in loyalty programs expected to increase in 2012
10/24/11 - TMC Net
Companies Place Extra Employees in Virtual Contact Center as Heavy Shopping Days Loom
09/30/11 - Loyalty Management
What Do Affluent Customers Want From Their Loyalty Programs?
09/25/11 - Baltimore Customer Service Examiner
What's the buzz: Customer service week in review 9/24/11
09/18/11 - Los Angeles Examiner
Attention Work At Home Contractors
09/17/11 - Contact Center Pipeline
Home-Agent Best Practices
09/15/11 - CNNMoney
Yes, legitimate work-at-home jobs do exist
07/20/11 - Loyalty 360
Q&A from VIPdesk & Affinion Loyalty Group Webinar: “What Do Affluent Consumers Want From Their Loyalty Programs?”
07/19/11 - The Wise Marketer
Service is now the key factor in affluent loyalty
07/02/11 - Examiner.com
What's the buzz: The customer service week in review – 07/02/2011
06/28/11 - Technorati
Real part time online jobs for real people
06/25/11 - Toronto Financial Post
Workers of the World Disperse
06/02/11 - AOL's Daily Finance
Where America's Real Job Growth Is Happening: In Your House
06/01/11 - Washington SmartCEO
Done Deal
04/15/11 - Call Center Times
Call Center Times Newsletter
04/01/11 - Washington SmartCEO
Smart CXO Awards: Washington's 2011 Winners
02/14/11 - BNET: CBS Interactive Business Network
5 Reasons You Should Embrace Telework Week and Let Employees Work From Home
02/10/11 - Unified Communications News
VoIP security issues: How you might become a target for TDoS attacks
02/10/11 - Fox Business
Optimism and Entrepreneurial Spirit Rising for Business
02/08/11 - All Things WOM
Integrating Social Media and Customer Service via the Contact Center
02/01/11 - Tech Target
Virtual Call Center: A Primer
01/22/11 - My Central Jersey
Customer-service jobs available from VIPdesk in Central Jersey
01/21/11 - CBS News
Legit Work-from-Home Websites - and the Scams
01/15/11 - Daily Record
VIPdesk hiring in New Jersey
01/01/11 - Washington SmartCEO
Future 50: Washington's 2011 Winners
12/29/10 - Wall Street Journal Online
Working From Home
12/26/10 - Baltimore Examiner
What's the buzz: The customer service week in review – 12/25/2010
12/01/10 - Customer Relationship Management
Best Practices for Incorporating Social Media into the Contact Center
11/01/10 - Loyalty Management
The Customer Contact Center: Your Branding Moment of Truth
10/14/10 - Financial Times
Flexibility is the future
10/12/10 - Washington Business Journal
Washington Business Journal Announces Women Who Mean Business
09/29/10 - Grand Rapids Press
Look outside of retail to find a seasonal holiday job
09/28/10 - Good Morning America
Need a Job? Find Out Which Companies Are Hiring for the Holidays
09/21/10 - Military.com
Who's Hiring Home-Based Employees?
08/02/10 - 1to1 Magazine
White Glove Service Is the Hot New Retention Strategy
08/01/10 - CBN
Making Money From Home
05/11/10 - WUSA-TV
Get Hired: Local Company Hiring For Hundreds Of Legitimate Work-At-Home Jobs
05/05/10 - Financial Times
The best way to run a contact centre is not to have a contact centre
04/28/10 - PBS
Protecting Your Wallet from Scams
04/01/10 - Customer Relationship Management
Recruiting Quality CSR’s Using Social Media (requires Adobe Acrobat Reader)
03/12/10 - USA Today
Find legitimate work-from-home opportunities online
03/11/10 - Fox 5 DC (TV)
Legitimate Work at Home Online Jobs
03/08/10 - Military.com
Call Centers Seek Home-Based Agents
01/20/10 - Leaders Portfolio Radio
Leaders Portfolio with Rebecca Blacksmith
01/19/10 - BusinessWeek
Carl Schramm's State of Entrepreneurship Address
01/19/10 - C-SPAN
State of Entrepreneurship
01/14/10 - New Brunswick Business Journal
Eddie Bauer closing Saint John call centre
11/25/09 - Wall Street Journal
The Five-Second Commute
11/20/09 - LEX18-TV (NBC)
Company to Hire 100 Customer Service Reps in Kentucky
11/12/09 - Executive Leaders Radio
Executive Leaders DC
11/10/09 - AOL.com
'Tis the Season for Winter Temp Jobs
11/03/09 - WTVQ-TV
Good Morning Kentucky - VIPdesk Jobs
10/26/09 - Women's Day
8 New Ways to Work from Home
10/20/09 - Lexington Herald-Leader
Virtual Call Center Firm to Hire in Ky.
10/15/09 - AOL.com
Work From Home: 7 Companies Hiring Now
10/05/09 - CNN
Do out-of-the-box job seeking tactics really work?
09/30/09 - abcnews.com
Want to be a home-based virtual agent?
09/30/09 - Workshifting.com
A Lesson from VIPdesk on Workshifting
09/18/09 - Creditcards.com
More credit cardholders can count on concierges
09/03/09 - GeekSugar
Geek Tip: Make Money at Home With These Online Jobs
08/21/09 - Examiner.com - Baltimore
The secret formula to finding work from home jobs.
08/17/09 - CitySpur
5 Creative Ways to Find Work in a Tough Economy
07/30/09 - Jobs in Pods
Rewarding work at home jobs with VIPdesk
07/17/09 - Oregon Women's Report
Tips for Identifying Legitimate Work-at-Home Opportunities
07/16/09 - Examiner.com - Baltimore
How can I make extra money from home? Part 1
07/14/09 - Military.com
Call Centers Hire Home-Based Agents
07/12/09 - AOL.com Jobs
The Secrets to Their Success: 3 True Work-At-Home Tales
07/09/09 - Career Diva
Work-at-home scams now playing on Twitter
07/02/09 - MainStreet.com
Who's Hiring Part-Time: Sheetz and More
07/01/09 - AOL.com
12 Companies Hiring Part-Time
06/22/09 - TMCnet.com
Interactive Intelligence Awards VIPdesk at User Forum
06/20/09 - Examiner.com - Baltimore
Become a virtual assistant: freedom and flexibility for professionals working from home
06/13/09 - Fredericksburg.com
VIPdesk puts out call for area applicants
04/24/09 - Washington Business Journal
VIPdesk CEO Mary Naylor hires home-based talent
03/25/09 - Multichannel Merchant
The Case for Home-Based Call Agents
03/18/09 - Bankling
The Work-at-Home Toolbox: 50 (Legit) Web Sites to Make Money Online
03/09/09 - TMcNet
Solidcore Simplifies Meeting PCI DSS Compliance for VIPdesk
02/15/09 - Reader's Digest
How to Find a New Job
02/03/09 - VIPdesk
VIPdesk Customer Bluefly Wins International Service Excellence Award
01/25/09 - KMGH Denver News Channel 7
Check Out Legit Work From Home Opportunities
01/01/09 - CRM Buyer
There's No Call Center Like Home
12/17/08 - PC World
Manage Telecommuters without Losing your Mind.
12/04/08 - Telecommuting Journal
Got a Phone and a Plethora of Patience?
12/02/08 - The Wall Street Journal
Taxes on Household Employees
12/01/08 - CNN
Companies that will hire you to work at home
11/13/08 - ABC News
GMA's Great American Job Fair
11/13/08 - ABC News
Learn More About the Great American Job Fair
11/03/08 - Retail Customer Experience
Top five tools retailers need to survive
10/01/08 - CRM Magazine
There's No Place Like Home
09/26/08 - RatRaceRebellion
The Exceptions to the Rule, "Never Pay for a Job"
09/10/08 - The Wall Street Journal
Work & Family Mailbox
09/04/08 - The Huffington Post
Working From Home Is A Sign Of The Times
08/22/08 - CareerBuilder.com
Who Hires Home-based Workers?
08/14/08 - TMCnet
VIPdesk Recruiting Virginia Residents to Support Retail Client
08/05/08 - SearchCRM.com
Going green with at-home call center agents
07/25/08 - Entrepreneur.com
With a little common sense and a lot of hard work, your business can survive in any economy.
07/22/08 - Women's Work
Work At Home Jobs with Homesourcing Leader VIPdesk
07/15/08 - The Recruiters Lounge
Why are recruiters abandoning the pay-to-post model?
07/10/08 - The Wall Street Journal
Nice Work If You Can Get It: Web Sites for At-Home Jobs
06/28/08 - Inside CRM
The Call Center Moves Back Home
06/27/08 - Processor.com
CoSoSys Protects Client Workstations
06/06/08 - USA Today
Employers look at cutting down on workers commutes
05/29/08 - insidecrm.com
What Makes a Good Call-Center Employee?
05/16/08 - The Christian Science Monitor
Telecommuters: Invisible workers?
05/07/08 - washingtonpost.com
SWAT Moms - On Balance
05/02/08 - Washington Business Journal
Earning fame, avoiding misfortune
04/04/08 - abc.com
Tory Johnson's Tips to Make Money at Home
03/18/08 - Connections Magazine
The Challenge of Remote Agent Training
03/14/08 - BizJournals.com
Home sweet home business
01/15/08 - CareerBuilder.com
10 Ways to Get Fired From a Home-Based Position
10/01/07 - Connections Magazine
Strategies for Hiring in a Virtual Call Center
08/24/07 - abcnews.com
Being a Virtual Assistant Offers Women Flexibility
08/13/07 - VendorSeek.com
Leveraging Home-based Professionals to achieve Better Business Continuity
08/12/07 - Washington Post Magazine
A Would-Be Lawyer Builds a National Business Serving Others -- For a Fee
06/15/07 - MSNBC
Delete your commute with new internet jobs
04/29/07 - nytimes.com
What's 2 by 3, Plastic and Offers a Concierge Service?
03/20/07 - AnswerStat.com
Better Call Center Continuity via Home-Based Professionals
02/12/07 - BusinessWeek
Working from Home: It's in the Details
01/29/07 - SmartBiz
Large Scale Service With Small Scale Costs, Part II
01/09/07 - Ottawa Citizen
'Virtual Call Centre' to Hire 500 in Area
01/01/07 - Inc. Magazine
What can we expect in 2007?
11/15/06 - ABC News
Tory Johnson's Work-From-Home Tips: Connect With Clients as a Concierge
11/14/06 - BusinessWeek
Bringing the Workforce Home
08/07/06 - Network World
Outsourcing Gets Homey: Homeshoring Provides Call Center Alternative to Offshoring
06/01/06 - CRM Magazine
7 Strategies for Partnering With Outsourcers (requires Adobe Acrobat Reader)
05/16/06 - American Bankers Association
Wooing the Wealthy With Luxury Perks, Concierge Services (requires Adobe Acrobat Reader)
05/02/06 - BusinessWeek Online
There's No Workforce Like Home
08/01/05 - Contact Professional
Remote Agents
05/02/02 - BusinessWeek online
A Dot-Com's Survival Story
10/30/01 - ecommerce-guide.com
Pamper Your Guests
09/01/01 - Inc. Magazine
Club Fed
02/09/01 - Sacramento Business Journal
Internet is nothing but a tool to serve customers
01/12/01 - bizjournals.com
Concierges do (almost) everything for employees
08/07/00 - Business Week
A Springboard for Female Entrepreneurs
06/19/00 - Washington Business Journal
VC fund helps develop ol' girls networks
02/03/00 - internet.com
Funding with a smile
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