“For what would have cost three nights of points at a hotel, I got an experience I could never hope to do any other way. I tell everyone. This was amazing!”
-VIPdesk Experiences Customer
VIPdesk Experiences provide exclusive access
Be a VIP during fashion week... Shoot hoops with your favorite NBA player... Meet your favorite recording artist backstage at a concert... Learn to cook with your favorite celebrity chef...These “Experiential Rewards” deliver unforgettable, exclusive experiences customers will remember and talk about for years to come.
Experiential rewards are a powerful engagement and loyalty tool which can have a strong bottom line impact. Through these experiences, customers directly link their memorable experience with your brand, creating a lasting bond. End results include increased customer engagement, enhanced brand identification and perception, invaluable word-of-mouth advocacy and an increase in customer loyalty that other rewards offerings simply can’t surpass.
VIPdesk has been developing and managing experiential rewards programs since 1999. In this time, we have developed and fulfilled countless experiences for programs ranging from mass to ultra-affluent, providing once-in-a-lifetime insider access to entertainment, sports, and lifestyle experiences.
VIPdesk can scale and customize a program to range from affordable to aspirational, and to encompass a variety of categories and demographics. Our experiential program offerings include:
- Initial assessment
- Concept research and development
- Partner/vendor sourcing, negotiation, relationship management
- Experience fulfilment and post-event follow-up
- On-site coordination
- Day-to-day program management
- Customer communication and coordination, program marketing
- Regular activity reports
Want to learn more about VIP Experiences? View a recording of the VIPdesk webinar, "Experiential Rewards: Rewarding Customer Loyalty One Unforgettable Experience At a Time".