Our relationship with VIPdesk began over 10 years ago. In this time, their demonstrated service performance and collaborative approach has led not just to enhancing the concierge program, but to our decision to add new customer service, offers and travel programs.
-VP & Global Solutions Leader, VIPdesk Financial Services Client
Concierge and loyalty solutions
For over a decade, many of the world's most prestigious brands have relied on VIPdesk to provide highly personalized concierge services and customer loyalty solutions to engage and retain their most valuable customers. Steeped in 25 years of concierge heritage, our loyalty services are time-tested solutions which drive customer engagement, acquisition and loyalty.
We offer truly flexible solutions that meet our clients’ customer loyalty needs anytime, anywhere. Our portfolio of services is designed to enhance your customers’ brand experience. The net effect is that customers have memorable experiences, resulting in unmatched loyalty to your brand.
Learn more about how we can help you improve customer loyalty, through one or more of our customer loyalty offerings:
Concierge Services
Loyalty Solutions
Global Assistance Programs
- Travel assistance
- Medical assistance
Customer Care Solutions
- Gateway and "One-Voice" servicing
- Customer engagement and welcome calls
- Reservations assistance
- Social media support services