VIPdesk . . . Changing Business

Innovative Service Delivery Model

VIPdesk has a long history transforming the way businesses serve their valued customers. Originally founded under a traditional centralized call center servicing structure in 1997, we pioneered the home-based customer care model in 2000 as part of our own quest for quality in order to deliver an impactful customer experience for our clients.

Our logic was simple - by casting a nation-wide recruiting net, we were able to field a superior applicant pool and thoughtfully select a customized applicant profile that best met each client’s customer care goals. We supplemented this with a blend of proprietary and best-in-class recruiting, training, certification and management tools to provide our clients with simply the most remarkable home-based Concierges and Brand Ambassadors. Our clients and their customers are continually amazed by the results.

Visit our How VIPdesk Can Transform Your Business section to view real-world results that VIPdesk’s Concierges and Brand Ambassadors have provided for leading global brands