About VIPdesk

VIPdesk is the award-winning pioneer of home-based virtual customer care solutions for global brand leaders committed to enhancing their brand experience. Serving over 40 client programs and 10 million customers, VIPdesk specializes in delivering Concierge Programs, Contact Center Services, and loyalty programs for national brand leaders in the travel, auto, financial services, real estate and retail industries.

Since its inception in 1997, VIPdesk's service solutions have expanded beyond the company's original offering of its award-winning Concierge Services. By leveraging seasoned home-based professionals using a PCI-Compliant technology platform, a comprehensive Quality Program and proven performance-based management methodology, VIPdesk has developed a comprehensive loyalty solution portfolio of products that include:

As a result, VIPdesk's prestigious clients experience higher customer satisfaction scores, increased average order size and overall improved financial performance, while realizing an unmatched economic value.

To learn more about the ways that VIPdesk can transform your business and increase customer lifetime value, please contact us: