Mary Naylor was very in tune with the audience. She is very knowledgeable about the industry, and her passion for customer service is evident.
-CS Week 2009 Attendee
Expertise you can trust
VIPdesk is privileged to partner with global leaders in the financial services, insurance, retail, automotive, travel and hospitality industries. We understand that each of our clients faces a unique set of challenges, and embrace every chance to learn about and stay at the forefront of the issues affecting the industries we serve.
We engage in a variety of industry organizations and events, developing solid relationships with thought leaders in our clients' fields.
Our industry affiliations include:
- American Hotel & Lodging Association
- Asset Management Association
- International Concierge & Lifestyle Management Association
- Loyalty 360
- Luxury Board
- National Concierge Association
- Society for Consumer Affairs Professionals
- Word of Mouth Marketing Association
Members of the VIPdesk team often speak at and participate in events including: Card Forum, eTail, Internet Retailer, Loyalty Expo, Luxury Interactive, and the WOMMA Summit. In addition, our experts have also been tapped by industry publications including 1to1 Publications, Financial Times, Customer Relationship Management, Hotels Management, Hotel & Motel Management, Loyalty Management, Wise Marketer and more.