tgordon@vipdesk.com
302-824-5078

Tim manages all operational aspects of the delivery of home-based Concierge services to ensure that VIPdesk delivers world-class service to its clients. His responsibilities include providing leadership to the Service Delivery Department, and maintaining and enhancing the Concierge product.

• 20+ years experience in all facets of operations, especially organizational development and strategic planning.
• Loves finding new ways to make clients and customers happy. Surprise and delight!
• Hands-on approach, proven leader, transparent management style