ahatch@vipdesk.com
434-774-6170

Addison is responsible for establishing and managing the day-to-day operations of VIPdesk's virtual contact center operations, as well as providing strategic vision and direction for the Brand Ambassador community.

• 10 years experience in general management, operational efficiency and performance measurement
• Brick and mortar call center experience
• Six Sigma Green Belt
• Member, Call Center Association and Outsourcing Institute
• B.A. Davidson College